Hello,


First I want to say I love Dynu! It has been a great service to me!

I had purchased the outbound relay service almost a year ago. I had some issues with getting it to function with my past email server software. Later I found Axigen to work well with Dynu smtp outbound relay service. However, I had the server shutdown almost a year. A month ago, I turned the server back on and updated Axigen software. Some reason I am having issues with the outbound relay service again. I have copied the logs. I am not the greatest with understanding email servers. Can you please review the log and tell me what the possible issue could be? I would like to renew the service if I can get this to work..

Thank you!

Mike




2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Shepherd thread received signal for processing
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set recipient <mike44107@gmail.com> state to RECEIVED
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set mail state to PROCESSING
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Start processing mail
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set recipient <mike44107@gmail.com> state to PROCESSING
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Start filter smtp routing
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Processing started
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Shepherd thread finished processing signal
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: No certificate loaded; disabling STARTTLS
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set remote delivery to auth
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: session from [0.0.0.0] authenticated by <mike@rule6.org>
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: New mail <1486081820678307826@rule6.org> received from rule6.org (0.0.0.0) with envelope from <mike@rule6.org>, authenticated as <mike@rule6.org>, recipients=1 (mike44107@gmail.com), size=1237, enqueued with id 3D657C (orgid=1F04D4)
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set recipient <mike44107@gmail.com> state to FILTER DISCARD
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set recipient <mike44107@gmail.com> state to PROCESSING
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:003D657C: Set mail state to REMOVED
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Finished filtering mail object 1F04D4 with filter: smtp routing
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set recipient <mike44107@gmail.com> state to PROCESSING
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Start filter onProcessing event
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Finished filtering mail object 1F04D4 with filter: onProcessing event
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set recipient <mike44107@gmail.com> state to PROCESSING
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set recipient <mike44107@gmail.com> state to PROCESSED - RELAY
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set mail state to PROCESSED
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Processing finished
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Shepherd thread received signal for delivery
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Shepherd thread finished delivery signal
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Start mail delivery
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set mail state to SENDING
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Start remote delivery for 1 recipients in domain gmail.com
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set remote smtp host to <relay.dynu.com>
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set remote smtp port to 465
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Use SSL connection
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set AUTH user to < relay@relay.rule6.org>
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set AUTH password to *****
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Plain connection allowed authentication types: plain login cram-md5
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Secure connection allowed authentication types: plain login cram-md5
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: STARTTLS extension allowed
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Allowed ssl versions set to: tls11 tls12
2017-02-02 19:30:20 -0500 08 Europa DNR:001F04D4: Search MX for 'relay.dynu.com'
2017-02-02 19:30:20 -0500 08 Europa DNR:001F04D4: Search NS for 'relay.dynu.com'
2017-02-02 19:30:20 -0500 08 Europa DNR:001F04D4: Search NS for 'dynu.com'
2017-02-02 19:30:20 -0500 08 Europa DNR:001F04D4: Search NS for 'com'
2017-02-02 19:30:20 -0500 08 Europa DNR:001F04D4: Search NS for ''
2017-02-02 19:30:20 -0500 08 Europa DNR:001F04D4: Failed to get NS, adding NULL MX entry for key: relay.dynu.com
2017-02-02 19:30:20 -0500 08 Europa DNR:001F04D4: 'relay.dynu.com' not found in DNS
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Relay mail 1F04D4: MX Ip not found for domain relay.dynu.com; try A entries
2017-02-02 19:30:20 -0500 08 Europa DNR:001F04D4: Search A for 'relay.dynu.com'
2017-02-02 19:30:20 -0500 08 Europa DNR:001F04D4: 'relay.dynu.com' not found in DNS
2017-02-02 19:30:20 -0500 04 Europa PROCESSING:001F04D4: Relay mail 1F04D4: unable to resolve domain gmail.com (temporary lookup error)
2017-02-02 19:30:20 -0500 04 Europa PROCESSING:001F04D4: Delivery attempt completed for mail 1F04D4; 1 recipients remaining; reschedule for delivery
2017-02-02 19:30:20 -0500 08 Europa PROCESSING:001F04D4: Set mail state to SEND FAILURE
2017-02-02 19:30:22 -0500 04 Europa PROCESSING:001F04D4: 1 temporary failed recipients; compose temporary NDR
2017-02-02 19:30:22 -0500 08 Europa WEBMAIL:00004183: Account "mike@rule6.org": mail sent, id: 1F04D4

According to the logfile you sent, the server is not able to resolve hostnames to IP addresses. We suggest that you look into the DNS settings on your server.