Hello Support Team,

I am experiencing persistent issues with two RDP instances purchased from Dynu. Both RDPs are currently either failing to log in or are extremely slow and laggy to the point of being unusable.

This is a new issue — the same RDPs were working normally before, and no changes were made on my end prior to the problem starting. The issues I am facing include:

Frequent login failures or timeouts

Very high latency and severe lag after successful login

Unstable sessions that disconnect or freeze

I have confirmed that my local internet connection is stable and functioning correctly, and the problem occurs consistently across both RDP instances.

Kindly investigate the status, performance, and server health of these RDPs and advise on a resolution as soon as possible. Please let me know if you require any additional details from my side.

Thank you for your assistance.