Domain Registration FAQ
Domain Registration FAQ
What is a domain name?
A domain name is the label used to identify your website, for example dynu.com. It usually describes some aspect of your site and is easier for your visitors to remember than your web address, also known as your IP address. In order for visitors to access your site on the internet, you must select a unique domain name and register it with an accredited domain name registrar. Dynu can register your domain name for you as well as provide free dynamic DNS service for your domain name.
What can I do with a domain ?
Once you have a domain you can host your own site on the Internet. This can be a website, or an FTP site, or you could even run your own Email Server. The name is critical though, because it gives you a unique identity in on the World Wide Web.
Do you support Internationalized Domain Name (IDN) such as español.com?
Yes, we support domain registrations and domain transfers for Internationalized Domain Name. You can fisrt convert the IDN from special characters to a name in ASCII characters. Then place a domain registration or transfer order for it. For example, español.com converts to xn--espaol-zwa.net.
Is my domain contact information visible to the public?
Yes, ICANN rules require that valid contact information be published in the public whois for all domain names. Domain names without complete contact information risk being deleted from the registry.
Select a Domain Name
I picked out a domain name. How can I find out if it is available?
You can quickly check to see if a domain name is available here . Enter the host name that you prefer and choose the extension, and then click Lookup. Dynu will search to see if that name is currently available. If you see a green check, then the domain is available. If you see a red cross, then the domain name is not available. If the domain name is already registered, you may want to try variations of the name. Remember, the domain extension is part of the domain name—mydomain.com is not the same as mydomain.net.
Why is it more expensive to register my name.cc domain names?
These domain names are registered through different registrars and the varying prices reflect the varying wholesale prices of domain names based on the countries and organizations who control their distribution. We strive to provide you the best rates possible.
Can I have more than one domain name? Can they both point to the same website?
You can have as many domain names as you like. You can have each domain name point to a different site, or you can have multiple domain names point to the same website (but not to different pages within the same website). Many companies register several domain names and have them all point to the same central website. This is known as a domain alias. Registering multiple domain names for the same site not only brings the largest draw to your site but it also can prevent competitors from poaching your potential customers. When picking multiple domain names—or aliases—for the same site, consider variations of your name such as common misspellings as well as both singular and plural versions of the name.
What kinds of things should I consider when choosing a domain name?
Because your domain name will represent your business, you should make sure that the name you choose is memorable, descriptive and that it instills confidence, particularly if you plan on selling goods and services on your site. Your domain name can be up to 67 characters long and can include any combination of letters, numbers and dashes (although it cannot start or end with a dash). A domain name must end with a domain extension, such as .net, .com, .org or .edu. The letters www at the beginning of a name are not considered part of the domain name.
Register a Domain Name
How do I register my domain name?
Click here to search for a suitable domain name and register it. Or if you are already a Dynu customer, you can register a domain name at Control Panel -> Domain Registration.
How long will it take to register my new domain name?
Dynu registers your domain name immediately after receiving your request. If your domain name did not get registered right away, it usually means that there is an error in the contact info, you should contact support right away to get it resolved.
What does it cost to register my domain name?
The costs for registering your domain vary depending the domain name extension and number of years of domain registration. For myname.com, myname.net, myname.org, myname.info, myname.net, myname.us etc it's as low as $15/year. However for myname.cc, it's $30/year.
How long until the domain I just registered becomes active?
Your domain is activated as soon as your payment is confirmed and the domain name gets provisioned in the registrar database. We provide you with free dynamic DNS service so DNS for the domain name is provisioned immediately as well.
Can I have a refund after placing a domain registration order?
Domain registration is a non-refundable service. Once the order has been placed, you cannot request a refund. Please think carefully when choosing a domain.
How do I renew my domain name automatically?
If you have enabled 'auto-renewal' option in the control panel and have a valid payment card in your account. Your payment card will be charged and the domain name will be renewed automatically.
What is a domain name registrar?
A domain name registrar is an organisation that holds the central records (database) and top level authority for all the domains they administer. A single registrar is normally only responsible for 1 or 2 domain extensions (.com or .uk). These registrars are coordinated and partially regulated by ICANN(http://www.icann.org/). Although it is sometimes possible to register your name directly with the central registrar you will find that domain registrars do not usually provide the other "required" services you need to go with your domain name. They normally deal with maintaining the central domain name database ONLY and you need a service provider to provide these other services (DNS setup/service).
Transfer a Domain Name
I already have a registered domain name. How do I transfer it to Dynu?
If you want to transfer your domain name from your current registrar to Dynu in order to avail free dynamic DNS services as well as low costs, please click here to place a domain transfer. Please note that you will receive one or more years of service extra based on number of years of domain registration you choose to purchase.
What is the process for domain transfer?
There are 4 steps for a successful completion of domain transfer.
1) Place a domain transfer order
2) Unlock your domain name for transfer and obtain AUTH (EPP) CODE from your current registrar and send it to us
3) Allow 5 to 7 business days for the domain transfer to go into effect.
For detailed information, you may view this tutorial.
I am interested in transferring my registration, but I still have a few years left on my existing registration. If I move my domain over, do I lose those years with my other registrar?
No, When you transfer your domain to dynu.com, your existing time left on your domain registration is retained. Additionally, a year of registration is added to your domain upon completion of the domain transfer. So, if your domain expires on September 1, 2013, after the transfer is completed, your new expiration date would be September 1, 2014.
How to I transfer my domain to a different registrar?
You may open a support ticket to have the domain name unlocked and an auth code will be provided to you as well.
Renew a Domain Name
When should I renew my domain name?
You can renew your domain name anytime you want, and for up to 10 years. If you want to renew your domain name on a yearly basis, we suggest that you renew them at least 5 days before the actual expiration date. For domain extensions such as .me, .nl, .be, the domain name goes directly to redemption period once it expires, which means you need to pay a redemption fee of $50-$100 to have the domain name renewed after its expiration.
How can I set my domain name to auto-renew?
If you have enabled 'auto-renewal' option in the control panel and have a valid payment method in your account, your payment card will be charged and the domain name will be renewed automatically 30 days before its expiration date. You will receive a confirmation email once the domain name is automatically renewed. However, if your domain name could not be renewed automatically and you are getting domain renewal reminders, you should log into your account and renew the domain name manually.
Will I get notified when my domain name is about to expire?
Yes. We will send domain renewal reminder emails to your email accounts in our system to remind you of the domain expiration. The reminder email will be sent out weekly starting 1 month before the domain name's expiration date.
How much does it cost to renew a domain name?
When you search for a domain name, you will see the registration price as well as the regular price on the domain registration page. The regular price is what you pay for domain renewals.
What happens to my domain name after it expires?
1) Common extensions such as .com, .net, .us domain names enter domain renewal grace period for up to 30 days and you can still renew the domain name at its normal rate.
2) Then it enters domain redemption period for another 30 days where you can pay a redemption fee of $60-$150 to get the domain name back. During the redemption period, domains may be put up for auctions, where another party can bid on your domain name.
3) If a domain is not redeemed by the original registrant and is not purchased at auction, the domain is then returned to the market and can be registered again on a first-come, first-served basis. At this time, anyone can register the domain name including the original registrant.
Some domain extensions such as .nl, .me, .be go directly to redemption period after its expiration, so you will have to pay a redemption fee to get the domain name back. So you should set your domain name to auto renew or renew it ahead of time to be on the safe side. For more information, you can refer to this blog.
Cancel a Domain Name
Can you refund my domain registration?
Once a domain name is registered, it cannot be refunded. Please choose your domain names carefully before making a purchase.
Can I de-register a domain name?
If you registered a domain name and do not want to use it any more, you can simply leave it to expire. If you do not want the domain name to be registered under your name and have it deleted before the expiration date, you can submit a written request with the domain name and reason for de-registration and we can contact the registry to have the domain name deleted. However, no refund can be issued for the purchase.